Consultation Terms & Conditions - Tara Bruni Nutrition

Please read the following carefully before booking.

Tara Bruni Nutrition offers a tailored, one-to-one programme designed to help individuals manage prediabetes, insulin resistance, and type 2 diabetes. The programme aims to empower you to improve your health through evidence-based nutrition, lifestyle and behaviour change, without restriction or deprivation.

The programme includes:

1-2-1 coaching sessions with Diabetes Specialist Dietitian Tara Bruni.
Lifetime access to digital education resources and materials.
In-between session email support, where included within your chosen package, for guidance, clarification and accountability throughout your programme.
Personalised nutrition, lifestyle and behaviour change recommendations based on your individual needs.

Following booking, you will receive:

A pre-assessment questionnaire.
A food diary template.
Instructions for recording relevant health information.

To allow effective assessment and feedback, food diaries should be completed using the template provided.

During the programme, we may identify the need for additional professional support, such as input from your GP, endocrinologist, psychologist or physiotherapist. These recommendations are made in your best interests but remain entirely your choice.

In-Between Session Support (where included)

For programmes that include in-between session email support, this service is intended for brief questions, clarification and guidance between scheduled appointments. It is not intended to replace consultations or provide continuous coaching.

Support is available during normal business hours (Monday-Friday, 9:00 am-5:00 pm, excluding UK public holidays).

Please allow 24-48 working hours for a response. Messages received outside working hours will be responded to on the next working day.

Email support should not be used for urgent medical concerns. If you require urgent medical advice, please contact your GP, NHS 111, your diabetes team or emergency services as appropriate.

Booking & Appointment Scheduling

You will receive a booking link to arrange your follow-up appointments at the appropriate stage of your programme.It is the client's responsibility to schedule appointments. Appointment reminders are not routinely sent.

All sessions must be booked and attended within the designated timeframe of the package purchased. Unused sessions remaining after the package expiry date will be forfeited and cannot be carried forward, refunded or exchanged, unless an extension has been agreed in writing due to annual leave by Tara Bruni Nutrition or other exceptional circumstances.

Cancellation & Re-scheduling

Appointments may be cancelled or rescheduled with a minimum of 48 hours' notice.

Appointments cancelled with less than 48 hours' notice, or missed without prior notice, will be considered used and cannot be refunded or rescheduled.

If you arrive late to your appointment, the session will still finish at the scheduled time to avoid delaying subsequent appointments. In exceptional circumstances, cancellations due to unforeseen emergencies may be considered at Tara Bruni Nutrition's discretion.

Annual Leave

Tara Bruni Nutrition takes annual leave for several weeks each year to ensure the highest standard of care and service. Clients will be given advance notice of any planned leave.

Where possible, appointments should be scheduled around these dates. If annual leave falls during your programme, this will be taken into account when planning your coaching schedule so that you continue to receive the full number of sessions included within your package.

Email support will not be available during periods of annual leave. Messages received during this time will be responded to within 24-48 working hours of returning to work.

Payment

Payment for the programme must be made in full via Stripe or other approved methods at the time of booking.

Consent

By booking a consultation, you consent to receive professional advice from Tara Bruni Nutrition. This consent also applies to the assessment process and any recommendations made during the programme.

Programme Outcomes

Every effort is made to help you achieve the best possible results. However, outcomes vary between individuals and depend on many factors including adherence to the programme, medications, insulin use, sleep, stress, underlying medical conditions and genetics.

Although remission of type 2 diabetes is a recognised clinical outcome for some people, particularly within the first few years following diagnosis, remission cannot be guaranteed.

This programme provides nutrition and lifestyle support and does not diagnose, treat or cure medical conditions. It should not replace medical advice, diagnosis or treatment from your GP, consultant or other healthcare professional. Clients should continue attending routine medical reviews and taking prescribed medication unless advised otherwise by their medical team.

Should you require additional support beyond your package, follow-up consultations or additional coaching packages are available at an additional cost.

Data Protection and Privacy

We are committed to complying with the latest data protection regulations (GDPR). All personal data shared with Tara Bruni Nutrition will be handled with the utmost care and used solely for the purpose of delivering the program.

Clients may also receive email updates, including health tips, resources, and program-related information. You can unsubscribe at any time using the link at the bottom of any email or by contacting us directly at hello@tarabruni.com.

Liability

Any dietary, lifestyle or medication changes you make remain your own responsibility. Tara Bruni Nutrition accepts no liability for any loss, injury or adverse outcome arising directly or indirectly from the application, misuse or interpretation of information provided during consultations or within programme resources.

Testimonials and Outcomes

Anonymous testimonials, feedback and client outcomes may be used for educational or marketing purposes. No personally identifiable information will ever be shared without your explicit written consent.

Declaration

By booking this programme, you confirm that you have read, understood and agree to these Terms & Conditions.

You acknowledge that you have had the opportunity to ask questions before booking and understand the nature and scope of the nutrition services being provided.

You agree to actively participate in the programme, provide accurate and up-to-date health information, and inform Tara Bruni Nutrition of any significant changes to your medical history, medications or health status throughout the programme.

By proceeding with your booking, you consent to receiving personalised nutrition, lifestyle and behaviour change advice from Tara Bruni Nutrition. You understand that this service is designed to support your health goals but does not replace medical care from your GP, consultant or other healthcare professionals.

Owner: Tara Bruni, Registered Dietitian and Diabetes Specialist
For questions or concerns, please contact us at hello@tarabruni.com.

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